Privacy policy
Bridgend Farmhouse is a Scottish Registered Charity No SC048396. We are committed to protecting and respecting your privacy. Please read the following privacy policy to understand how we use and protect the information that you provide to us.
This policy explains what personal information we collect, why we collect it, how we use it, and how we keep it safe. It also explains when we might share it with others.
We may update this policy, so check this page from time to time to stay informed.
By using our website and online systems, you agree to this policy.
We will not share, sell, or pass on your information without your consent unless the law requires us to.
If you have any questions, comments or requests regarding our policies or wish to know what information of yours we store please contact our Data Controller, currently roz.angus@bridgendfarmhouse.org.uk or email privacy@bridgendfarmhouse.org.uk
Why we collect information from you
We collect your details so we can contact you and improve our systems and services. We also collect information we need for safety or legal reasons.
For example, we may ask for feedback on our website, send monthly updates, and keep a list of registered members and supporters.
How we collect information from you
We collect information about you when you interact with us. This includes when you use our website, sign up for newsletters, make a donation, volunteer, or contact us with a question.
We may also get some information through third-party systems. This helps us process bookings, reservations, and other requests.
Information that we may collect from you
We only collect the information we need or any extra details you choose to share with us. For example:
to send you newsletters, we need your email address, but you can also give us your name if you want to
if you volunteer with us, we need your contact details and an emergency contact.
if you get in touch with us, we may keep a record of our conversation.
We may collect personal information when you use our online systems, like our website or event booking system. This can include your name, address, email, IP address, the web pages you visit, and basic details about how you use our mailing system.
If you donate or buy something from us online, we do not store your card details. A secure third-party payment provider handles the transaction.
Third-party organisations
Some of our services, like events and courses, are advertised and booked through third-party organisations. These organisations may hold your personal data, which we do not control.
To find out what data they have and their policies, you will need to contact them directly.
Some of these organisations may store data in other countries. We believe they all follow the same legal standards as we do, and we will continue to check that they do.
How long we store your information
If you regularly interact with us, we will keep the relevant information.
We review the personal data we hold to keep it accurate and up to date. Sometimes, we may contact you to confirm your details.
Your rights
You have the right to ask for a copy of the information we hold about you. You can also ask us to delete your data, which means we will no longer contact you.
To do this, email privacy@bridgendfarmhouse.org.uk. In some cases, we may charge a small fee to cover our costs.
Security
We store personal data in secure, industry-standard online systems.
If you give us paper forms that we need to keep, we store them securely in a locked space.
Changes to our privacy policy
We may change this policy from time to time. If we make any big changes we will make an announcement on our website.
Cookies
Our website uses cookies. These are small files stored on your device that help it recognise you when you visit.
Cookies collect data about how you use our site but do not identify you personally. They help us improve our website and provide a better experience.
You can turn off cookies in your browser settings. Check your browser’s help section for instructions. Disabling cookies may affect how our website works.
Links to other websites
Our website may contain links to other sites. This privacy policy only applies to our website.
We are not responsible for the privacy policies or practices of other sites, even if you access them through links on our site.
If you came to our website from a third-party site, we are not responsible for their privacy policies. We recommend you check their policy.
Last updated: March 2025