Our Privacy Policy
Bridgend Farmhouse is a Scottish Registered Charity No SC048396. We are committed to protecting and respecting your privacy. Please read the following privacy policy to understand how we use and protect the information that you provide to us.
This policy explains when and why we collect personal information about people, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
We may change this policy from time to time so please check this page occasionally to ensure that you’re happy with any changes.
By using our website, and our other on-line systems you are agreeing to our use of this policy.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
If you have any questions, comments or requests regarding our policies or wish to know what information of yours we store please contact our Data Controller, currently [email protected] or email [email protected]
This policy explains when and why we collect personal information about people, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
We may change this policy from time to time so please check this page occasionally to ensure that you’re happy with any changes.
By using our website, and our other on-line systems you are agreeing to our use of this policy.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
If you have any questions, comments or requests regarding our policies or wish to know what information of yours we store please contact our Data Controller, currently [email protected] or email [email protected]
Why do we collect information from you?
We collect details to be able to interact with you electronically which helps us improve our systems and processes and additionally to gather required safety or statutory data. Examples are gaining feedback on our website and monthly mailings to help us improve those and the services we provide, and especially maintaining our list of registered Members and Supporters.
How do we collect information from you?
We obtain information about you when you interact with us in several ways. For example, when you use our website, register to receive our newsletters, make a donation, get involved with us by volunteering or contact us with enquiries. We may also obtain some information about you via 3rd party systems that we need to enable us to receive bookings, reservations etc. from you.
Information that we may collect from you
We will always aim to ensure that we collect only necessary information, or additionally other information that you specifically wish us to hold. As examples, to send you our newsletters we require your email address, but you may wish to provide your name. If you are involved in volunteering work with us we require you to provide your basic contact details and also details of an emergency contact. If you contact us in other ways we may also keep a record of that correspondence.
Personal information we may collect via our on-line systems you may use might include your name, address, email address and IP address, which of our web pages you accessed and basic information on your usage of our mailing system.
If you make a donation online or purchase a product from us, your card information is not held by us, it is collected by 3rd party payment processors, who specialise in the secure online processing of credit/debit card transactions, as explained below.
3rd party organisations
Several of the services we offer, such as events and courses may be advertised and booked with 3rd party organisations and in such cases, those organisations may hold data relating to you that we have no control over. In those cases, to find what data they hold and what their polices are, you will need to contact those organisations directly. Some of those organisations may store data in other countries, we believe that currently all such organisations we use are committed to meeting the same legislation criteria as we do, and we will endeavour to ensure that continues.
Criteria used to determine the retention period of data
If we believe we have evidence of ongoing interaction between you and ourselves we will retain the information we believe to be relevant to that. We will perform periodic audits of personal data we hold to validate or update that data and may at times contact you to confirm that data.
Your Rights
You have the right to ask for a copy of all information Bridgend Farmhouse holds about you. You also have the right to request that we remove all data that we hold pertaining to you, after which there will be no further interaction between us. In both cases please email [email protected] to proceed. We may in some cases make a slight charge to cover our costs in doing these things.
Security
All personal data shared with us is retained in 3rd party industry standard online systems and is considered to be secure. Paper forms submitted to us that in some cases we need to retain are kept in locked storage.
Changes to our privacy policy
We may amend this policy from time to time. If we make any substantial changes we will notify you by posting a prominent notice on our website.
Use of 'cookies' on our website
As is standard our website uses 'Cookies' which are small pieces of information sent to your computer and stored there to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. These help us to improve our website and deliver a better more personalised service.
It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies refer to help provided by the owner of your browser software. Turning off cookies may result in a loss of functionality when using our website.
Links to other websites
Our website may contain links to other sites besides our own. This privacy policy applies only to our website. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website. Additionally, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.
Reviewing
This privacy notice was last updated in October 2021.
We collect details to be able to interact with you electronically which helps us improve our systems and processes and additionally to gather required safety or statutory data. Examples are gaining feedback on our website and monthly mailings to help us improve those and the services we provide, and especially maintaining our list of registered Members and Supporters.
How do we collect information from you?
We obtain information about you when you interact with us in several ways. For example, when you use our website, register to receive our newsletters, make a donation, get involved with us by volunteering or contact us with enquiries. We may also obtain some information about you via 3rd party systems that we need to enable us to receive bookings, reservations etc. from you.
Information that we may collect from you
We will always aim to ensure that we collect only necessary information, or additionally other information that you specifically wish us to hold. As examples, to send you our newsletters we require your email address, but you may wish to provide your name. If you are involved in volunteering work with us we require you to provide your basic contact details and also details of an emergency contact. If you contact us in other ways we may also keep a record of that correspondence.
Personal information we may collect via our on-line systems you may use might include your name, address, email address and IP address, which of our web pages you accessed and basic information on your usage of our mailing system.
If you make a donation online or purchase a product from us, your card information is not held by us, it is collected by 3rd party payment processors, who specialise in the secure online processing of credit/debit card transactions, as explained below.
3rd party organisations
Several of the services we offer, such as events and courses may be advertised and booked with 3rd party organisations and in such cases, those organisations may hold data relating to you that we have no control over. In those cases, to find what data they hold and what their polices are, you will need to contact those organisations directly. Some of those organisations may store data in other countries, we believe that currently all such organisations we use are committed to meeting the same legislation criteria as we do, and we will endeavour to ensure that continues.
Criteria used to determine the retention period of data
If we believe we have evidence of ongoing interaction between you and ourselves we will retain the information we believe to be relevant to that. We will perform periodic audits of personal data we hold to validate or update that data and may at times contact you to confirm that data.
Your Rights
You have the right to ask for a copy of all information Bridgend Farmhouse holds about you. You also have the right to request that we remove all data that we hold pertaining to you, after which there will be no further interaction between us. In both cases please email [email protected] to proceed. We may in some cases make a slight charge to cover our costs in doing these things.
Security
All personal data shared with us is retained in 3rd party industry standard online systems and is considered to be secure. Paper forms submitted to us that in some cases we need to retain are kept in locked storage.
Changes to our privacy policy
We may amend this policy from time to time. If we make any substantial changes we will notify you by posting a prominent notice on our website.
Use of 'cookies' on our website
As is standard our website uses 'Cookies' which are small pieces of information sent to your computer and stored there to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. These help us to improve our website and deliver a better more personalised service.
It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies refer to help provided by the owner of your browser software. Turning off cookies may result in a loss of functionality when using our website.
Links to other websites
Our website may contain links to other sites besides our own. This privacy policy applies only to our website. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website. Additionally, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.
Reviewing
This privacy notice was last updated in October 2021.
